Frequently Asked Questions

Everything you need to know about your Maxfield shopping experience.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your delivery status in real-time.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our online returns portal to generate a prepaid shipping label.

Do you ship internationally?

Yes, Maxfield ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your materials sustainably sourced?

At Maxfield, we are committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we vet all our manufacturing partners for fair labor practices.