Returns & Exchanges

At Maxfield, we strive for perfection in every garment, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures your exchange or refund is handled with the same care as our tailoring.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our atelier receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.